COMMUNITY CONSULTATION

Public and private sector organisations increasingly have a need to consult with local community groups. In many cases it is now a legal obligation to solicit and consider the views of people who may be effected by policy descisions, actions and
the delivery of the various services of the organisation.

Many public bodies are now outsourcing these consultation exercises using organisations like Lamajo as independant intermediaries. Lamajo has a wealth of skills and bring a different perspective to access public opinion and deliver effective
consultation.

Lamajo Style

To be effective, consultation needs to be dynamic, always exploring new ways to reach those who do not traditionally take part in formal mechanisms of consultation.The Lamajo approach is to be well planned and prepared, with a clear, structured methodology tailored to each individual consultation exercise.Through beter communication and a more flexible approach we can:

• Research and develop databases of target groups for consultation.
• Prepare a clear and consise brief in preparation for the exercise
• Meet target groups at whatever place is convenient and comfortable for them
• Explore alternative methods of communication and consultation.
• Ensure that it is clear about who is consulting them and why
• Ensure that sufficient feedback takes place and respect confidentiality.
• Ensure that the consultation is well organised and planned to avoid duplication, repetition and unessesary demands upon peoples time
• Monitor and evaluate feedback so that progress and change can be measured.
• Provide results and feedback in an accessible format
• Encourage appropriate action to be taken and promises kept
  

Importantly our approach is to develop longer-term contacts and partnerships through involvement, mutual trust and respect.

"South Wales Magistrates' Courts Committee have been delighted with two major research projects that Lamajo has carried out on Black and Minority Ethnic (BME) consultation and participation strategy.
Lamajo has also worked alongside SWMCC for their Open Day to raise awareness on employment opportunities and careers within SWMCC.We have no hesitation in recommending Lamajo Education and Training Consultants"

G Baranski (Mrs) Justices' Chief Executive. South Wales Magistrates Courtrs Committee